At Pumptex, we are wholly committed to setting a new standard of customer service in the petroleum service industry. Since starting out in 1997 in the back of a garage, we have gradually grown to become a highly valuable resource to our customers. Our goal is to keep you pumping to enable you to maximize your profits. When you have a pump offline, that is money lost as drivers won’t queue for one pump, they will drive on to the next gas station. We aim to get to you as quickly as possible and resolve your issues on the first visit. Some might even go so far as to say that Pumptex has become the first responders of the retail petroleum industry.
One of the things that really helps Pumptex to stand head and shoulders above our competitors is our core values. In every single aspect of our business, we strive to adhere to these values, and they have been a massive part in guiding us to success in our mission to bring excellence to our customers.
Pumptex is known for its incomparable customer service. The foundation of the company has always been to put the needs of our customers as our primary focus. We are continually searching for that ‘WOW’ moment with each and every customer. How do we do it? Pumptex has become renowned in the industry for excellent customer service and follow up standards. We have a deep understanding of how the retail petroleum industry works, and we do what we can to fit with the existing operating procedures that every customer has. This is something that attracts our customers – they appreciate our approach to business and want to be part of it.
One of our core values mentioned earlier is ‘Improve.’ As part of that, Pumptex has committed to making sure all of our technicians are fully trained to the highest possible standards. We ensure that they are always continuing their education on the latest industry technologies. We have built a team of industry experts who have the skills and the knowledge to help keep your station fully operational. We are continuing to invest in ongoing training. That drive for education also extends to our clients. Our technicians will make sure you fully understand new equipment when it is installed to keep your business running smoothly.
At Pumptex, we are committed to your success. It’s time to bring a whole new level of customer service to the retail petroleum industry.
We Keep You Pumping!
--
PumpTex, Inc. was founded in 1997 in the back of a garage with the dream of bringing a new level of customer service to the retail petroleum service industry. Over the years, we have grown to become a valuable resource to our customers. Many consider us to be the first responders of the retail petroleum service industry!
888-906-PUMP (7867)It's time to bring a new level of customer service to the retail petroleum service industry.
We search for the “WOW” moment in each and every customer interaction. Our team is known in the industry to have the best customer service and follow-up in our industry.
As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers. We derive a great sense of pride from engaging our customers in a professional relationship.
Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separate us from our competitors and are drawn to our way of doing business.
We offer real-time solutions to the problems our clients experience. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.