Our Core Value – Improve

Our Core Value – Improve

Do you shudder at the thought of change? You're not alone. We're creatures of habit, and most don't welcome variations from their daily routines. When your child graduates from preschool and you're biting your nails wondering how the kindergarten teacher will be with the kids, that doesn't mean your kiddo will hate the next level. Sure, there may be a few anxious days before the big first day in the fall, but once your baby becomes a big kid and absorbs all the new things they learned in school, you'll realize that the change was good. And your kiddo will continue to learn and improve in their school journey.

To improve, mixing things up is necessary. At PumpTex, pecializing in fuel pump repair in San Antonio, Texas, 'improve' serves as one of our core values. We're constantly seeking improvements to keep moving along with people, production, and processes. We're continually reviewing how we can be better and want to learn, so we're constantly improving.

Companies Fail When They Neglect to Innovate, Change, and Improve

Failing to change, improve, and innovate leaves you in the dust. Many corporate giants fell hard when they couldn't step back and acknowledge that they needed to improve and adapt continually. Do you remember any of these companies? At this point, they're a blast from the past -

  1. Blockbuster Video If you were around during their heyday, you'll remember the excitement of stepping into the store and scanning the seemingly endless rows of VHS cassettes featuring the latest releases available to rent. It's possible you even paid a $1.00 fee for neglecting to rewind. Blockbuster found itself left in the dust in 2010 when it filed for bankruptcy. Why did this happen? They never improved or kept up with the digital age. At PumpTex, specializing in fuel pump repair in San Antonio, Texas, we strive to keep up with the latest advancements so you're not left with old technology.
  2. Polaroid is another victim of the digital age. This long-standing company's name regularly popped up in households across America. Taking pictures with instant results magically transformed someone's day into a memorable moment back in the day. Polaroid held onto its magic too long, neglected to acknowledge digital advancements, and filed for bankruptcy in 2001. At PumpTex, specializing in fuel pump repair in San Antonio, Texas, this is why we keep our eyes and minds open to advancements such as implementing electric charging stations.
  3. General Motors Ultimately, this car company failed to innovate, which led to its ultimate demise. At PumpTex, specializing in fuel pump repair in San Antonio, Texas, we know that constantly improving our business will lead to continued growth. As one of the largest car manufacturers in the world during its height, GM crashed hard when it focused on sheer profit and neglected to innovate, invest, or improve. Failing to recognize competition didn't help, either. This resulted in one of history's largest bankruptcies. You may still see the General Motors name out there because a new company was formed, "New GM" ("General Motors Company"), in 2009.

How to Be Open to Change

If you're looking for some pointers on being open to change, read up and open your mind. At PumpTex, specializing in fuel pump repair in San Antonio, Texas, we're willing to keep our minds and ears open to assure that we're providing the best quality and services our customers deserve and expect. If you break down some pointers, it's easier to be able to gain a 3rd party's point of view and be willing to change –

  • Organizational structure should be built to accept change.
  • Communicate (another one of PumpTex's core values) your willingness to change.
  • Make sure others see the benefits after a change is made.
  • Examine apprehensions and remove roadblocks.
  • Make sure small gains are acknowledged as you lead your way to larger ones. Significant changes take time.
  • Keep pace with competitors and be prepared to change and evolve.

At PumpTex, specializing in fuel pump repair in San Antonio, Texas, we're willing to take on the discomfort and hard truths to continually learn, grow, and ultimately improve. We can't succeed simply sitting on the sidelines while our equipment ages and technology advances. We're working diligently on the latest innovations available to our customers. We use our core values to remember that complacency and comfort don't serve our customers. We'll continue to accept the discomfort of change for the ultimate improvement for our customers and our employees.

We Keep You Pumping!


PumpTex, Inc. was founded in 1997 in the back of a garage with the dream of bringing a new level of customer service to the retail petroleum service industry. Over the years, we have grown to become a valuable resource to our customers. Many consider us to be the first responders of the retail petroleum service industry!


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  • Customer Support & Guidance
    Customer Support & Guidance

    We search for the “WOW” moment in each and every customer interaction. Our team is known in the industry to have the best customer service and follow-up in our industry.

  • Customer Support & Guidance
    Partnership With Our Clients

    As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers. We derive a great sense of pride from engaging our customers in a professional relationship.

  • Customer Support & Guidance
    Innovative Technologies Guidance

    Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separate us from our competitors and are drawn to our way of doing business.

  • Customer Support & Guidance
    Real-Time Solutions

    We offer real-time solutions to the problems our clients experience. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.

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We Keep You Pumping!