Who We are

History

1997

PumpTex was born in 1997 out of the back of a garage with the dream of bringing a new level of customer service to the retail petroleum service industry. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.

Our Vision

  • values 

    • Do the Right Thing
    • Deliver Quality Service
    • Always Moving Forward
    • Positive Attitude
    • Humbly Confident

  • code 

    • Keep your word
    • Be on time
    • Lead by example
    • Listen
    • Be accountable
    • Treat others well and expect the same
    • Have a sense of urgency
    • Be resourceful
    • Be decisive
    • Take actions to improve yourself
    • Share your talents
    • Celebrate achievements

Customer service

  • wow 

    We search for the “WOW” moment in each and every customer interaction. Our Team is known in the industry to have the best customer service and follow-up in our industry. We keep in mind that every customer has its own operating guidelines.  We familiarize ourselves with and follow their procedures. We strive to make every interaction congenial and effective.

  • work smart 

    As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers.  We derive a great sense of pride from engaging our customers in a professional relationship. Each and every team member is empowered to make decisions.

  • appeal 

    Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separates us from our competitors and is drawn to our way of doing business.